Customer overview
Summus Bank provides
All-in-One Hub for user management, starting with personal data and documents, over enabled devices, to user's inbox and management of privileges/entitlement.
360°
Tailored and Efficient Service
Summus Bank solution offers diverse controls over the entire experience of your users, through simplified customization of customer friendly messages, instant updates to terms and policies, contact information, control over automated messages and notifications to users over expiring documents, or optional and mandatory mobile app update notifications.
Message center
Case management
Marketing campaigns
Customer opinion analytics
Data export and CRM integration
Built-in
Message Center
Offer quality service to your customers 24/7 with minimum effort. Be it Case management as a chat support with built-in file sharing, announcements to all or specific groups of clients, or marketing campaigns and gathering customer opinions through polling features, entire toolkit is at the disposal for the back-office staff.
Polling Overview
With Summus Bank it is easy to setup polls as a tool to reach a wider audience of users, and get faster and more accurate data. Easy processing and display of the poll results can be exported and analysed further.
Gauge user interest or opinions on product offerings or new services by engaging them through built in polling capabilities, review the results and follow-up to customers who answered favorably.
